SkyPostal provides shipping services for merchants like Amazon, Temu, eBay and more. If you have purchased an item from these merchants or another eCommerce seller we partner with, you are considered a final recipient.
The best way to contact our Customer Service team is by email. Please include your tracking number and inquiry details in your email to our team. They will not be able to resolve your inquiry without this information.
View the options below per destination country:
For Brazil: Brazilcs@skypostal.com
For Ecuador: Ecuadorcs@skypostal.com
For Peru: Perucs@skypostal.com
For all other countries: customerservice@skypostal.com
Please note that our team takes between 3-5 business days to respond to your inquiry due to the extreme volumes they receive.
For more information, please view our Final Recipient Customer Service Support PDF.
Merchant support can be found in our Merchant FAQ page.