October 28, 2024
International shipping for small businesses opens up a world of opportunities but can also seem daunting. However, even the smallest companies can tap into global markets and boost their bottom line with the right approach. In today's interconnected economy, geographical borders no longer restrict the potential customer base that businesses can reach.
There are 2.71 billion online shoppers worldwide. That’s a lot of potential customers waiting to discover your products. By leveraging strategies for cheap international shipping, small businesses can minimize costs while expanding their reach. Let’s explore how small businesses can succeed at international shipping and turn it into a competitive advantage.
Key Takeaways:
Before discussing international shipping for small businesses, it’s important to understand the size of the global e-commerce market. Statista reports that retail e-commerce sales hit a staggering $5.8 trillion in 2023. That’s not just a big number; it’s a big opportunity for businesses of all sizes.
What’s more, international sales tend to be more lucrative. Statista research finds that the average order value of an international sale is $121, which is $9 more than the average domestic sale. This difference might seem small, but it can add up quickly as your customer base grows.
While the potential rewards of international shipping for small businesses are significant, there are some challenges. Let’s address some common hurdles and how to overcome them.
One of the biggest concerns for small businesses venturing into international shipping is the cost. High shipping fees can eat into profits, and if those fees are passed on to customers, they might deter them from completing a purchase.
Nearly 50% of cart abandonment in 2024 was due, in part, to extra shipping fees and costs.
Consider these shipping strategies for small businesses:
• Offer free shipping thresholds to encourage larger orders.
• Use flat-rate shipping for predictability.
• Partner with multiple carriers to compare rates and find the cheapest shipping for small businesses.
Each country has its own customs regulations, which can be overwhelming. Misunderstanding these rules can lead to delays, additional costs, or even returned shipments.
To simplify this process:
Use tools like SkyPostal’s country-specific regulations guide - This guide helps you navigate complex customs rules, duties, and taxes, ensuring compliance and avoiding surprises.
Partner with a customs broker or freight forwarder - Professional assistance can streamline the customs process and prevent costly mistakes.
Keep detailed, accurate documentation for all shipments - Proper documentation is crucial for smooth customs clearance and avoiding delays.
International shipments naturally take longer than domestic ones. This can be a turn-off for customers who are used to quick deliveries. To manage expectations:
• Clearly communicate estimated delivery times on your website and consider different delivery options.
• Offer multiple shipping speed options like priority mail express.
• Use a shipping calculator and tracking services to keep customers informed.
Selecting the right shipping partner is crucial for successful international shipping for small businesses. Consider the cheapest international shipping options as well as other factors that are important to you. Let’s compare some popular options:
SkyPostal:
Pros: Affordable rates, extensive Latin American network, faster delivery in Latam, dedicated customer service, real-time tracking, dedicated customer support, expertise in Latin American customs
Cons: Focus primarily on Latin America
USPS:
Pros: Affordable rates, free pickup service
Cons: Limited tracking for some services
FedEx:
Pros: Extensive global network, reliable tracking
Cons: Can be more expensive
UPS:
Pros: Excellent tracking, customs brokerage services
Cons: Higher rates for residential deliveries
DHL:
Pros: Specializes in international shipping, strong presence in Europe
Cons: Limited domestic services in some countries
SkyPostal is particularly effective for businesses targeting Latin American markets, offering significant savings and reliable regional service.
Proper packaging is crucial for international shipping. Your products need to withstand longer transit times and potentially rougher handling. Here are some tips:
• Use sturdy boxes. Reused boxes can lose up to 60% of their strength, according to SecureShip.
• Fill empty spaces. Use packing peanuts, air pillows, bubble wrap, or crumpled paper to prevent items from shifting.
• Consider the climate. If shipping to areas with extreme temperatures, use insulated packaging when necessary.
• Clear Labeling. Include both the destination and return address, as well as any necessary customs information.
Understanding customs and duties is crucial for smooth international shipping for small businesses. Here’s what you need to know:
Accurate and complete customs documentation is vital. Typically, you’ll need:
• Commercial Invoice: Details the items being shipped and their value.
• Certificate of Origin: Confirms where the products were manufactured.
• Customs Declaration Form: Provides customs officials with information about the shipment.
Duties and taxes vary by country and product type. You have two main options for handling these:
• Delivered Duty Unpaid (DDU): The recipient is responsible for paying duties and taxes once in customs
• Delivery Duties Paid (DDP): You pay the duties and taxes in advance, providing a smoother experience for the customer.
While DDP can increase customer satisfaction, it’s essential to factor these costs into your pricing strategy.
Technology can significantly streamline international shipping for small businesses. Here are some tools to consider:
Platforms like EasyShip or ShipStation can help you compare rates, print labels, and manage orders across multiple carriers. SkyPostal seamlessly integrates with Shopify and other popular e-commerce platforms to further automate and streamline these processes.
Systems like ShipStation can help you keep track of inventory across different markets and automate order fulfillment.
Clear communication about your international shipping policies can help build customer trust and reduce cart abandonment. Be sure to address:
• Shipping costs and methods.
• Estimated delivery times.
• Return policies for international orders.
• Who’s responsible for duties and taxes.
Consider creating a dedicated FAQ page for international shipping questions. This can help customers find the information they need quickly and easily.
To get cheap international shipping, compare rates from multiple carriers. Consider consolidation for smaller packages, and look into shipping software that offers discounted rates, like EasyShip. Also, optimize your packaging to reduce dimensional weight charges.
The best shipping company depends on your specific needs. Popular options include USPS for affordability, FedEx and UPS for reliability and tracking, and DHL for a strong international presence.
SkyPostal is particularly beneficial for businesses shipping to Latin America due to its extensive network and cost-effectiveness.
SkyPostal often offers some of the most inexpensive international shipping options, especially for small businesses targeting Latin American markets. Our efficient network and localized services ensure cost-effective and reliable delivery. Always compare rates, which can vary based on destination and package details, to ensure you get the best deal.
Platforms like Shopify and EasyShip often offer discounted rates for small businesses. These platforms allow you to compare rates from multiple carriers and can provide significant savings compared to retail rates.
International shipping is no longer a luxury for small businesses—it’s a necessity in today’s global marketplace. While it has its challenges, the potential rewards are substantial.
Small businesses can successfully navigate the world of international shipping by understanding the landscape, choosing the right partners, leveraging technology, and maintaining transparent communication with customers.
Remember, every business is unique; what works best for one may not be ideal for another. Don’t be afraid to experiment with different strategies and carriers to find the perfect fit for your international shipping needs. With persistence and the right approach, your small business can compete globally, reaching customers in every corner of the world.
For further details on how SkyPostal can help your business with international shipping, contact us today!